Customer Success Manager

Staffbase(1 day ago)

HybridFull TimeMedior$96,008 - $127,487 (estimated)Customer Success

About this role

A Customer Success Manager at Staffbase drives customer value and reduces churn across a large portfolio of corporate and enterprise customers by leveraging Staffbase’s AI-native Employee Experience Platform. The role focuses on building strong customer relationships and using technology and data insights to enable adoption, retention, and account growth.

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Required Skills

Customer Success
Account Management
Renewal Management
Customer Adoption
Data Analysis
Communication
Presentation
Relationship Building
Project Management
Automation

About Staffbase

staffbase.com

Staffbase is an AI-native intranet and employee experience platform that centralizes internal communications to help organizations reach, inform, and engage employees across locations and devices. It provides configurable intranets and mobile apps, campaign and content tools, analytics, and integrations with HR and IT systems to deliver personalized messages to both desk-based and frontline workforces. Built for enterprises, Staffbase emphasizes adoption, measurement, and streamlined workflows to boost productivity, culture, and internal alignment.