Customer Success Lead

Smartly(5 days ago)

HybridFull TimeManager$109,236 - $143,606 (estimated)Customer Success

About this role

A Customer Success Lead at Smartly is a regional team leader within the Customer Success function at an adtech company. The role focuses on developing a sub-team of Customer Success Managers and Associates and advancing customer outcomes and commercial performance through close cross-functional collaboration.

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Required Skills

Customer Success
Team Leadership
Mentoring
Revenue Management
Account Management
Onboarding
Product Adoption
Digital Marketing
Paid Social
Communication

+2 more

About Smartly

smartly.io

Smartly is an AI-powered advertising platform that helps brands and agencies launch, manage, and optimize cross‑platform ad campaigns. It automates campaign creation, creative iteration and real‑time optimization to improve performance at scale. The platform connects to major social and programmatic channels (Meta, TikTok, Snapchat, Pinterest, etc.) and supports dynamic ads, audience targeting and reporting. Marketers use Smartly to speed up creative testing, scale personalized ads, and drive more efficient media spend.