Customer Success Manager 3

Behavox(6 days ago)

HybridFull TimeSenior$184,967 - $245,646 (estimated)Customer Success

About this role

A Customer Success Manager at Behavox focuses on ensuring customers realize continuous value from Behavox's AI/ML-powered data platform and are positioned for long-term success. The role works closely with enterprise financial institutions and internal teams to align platform capabilities with customers' business objectives and KPIs.

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Required Skills

Customer Success
Account Expansion
Churn Reduction
Stakeholder Engagement
Change Management
Account Planning
Revenue Growth
Executive Communication
ROI Measurement

About Behavox

behavox.com

Behavox is an AI-driven data and analytics platform that transforms communications and operational data into actionable insights to detect misconduct, manage regulatory compliance, and reduce risk. It ingests and normalizes communications, voice, trade and unstructured data and applies machine learning, NLP and behavioral analytics for surveillance, investigations and case management. Built for banks, broker‑dealers and large enterprises, Behavox provides real‑time monitoring, automated alerts, workflow tools and regulatory reporting to support compliance and supervisory programs. Customers rely on its scalable, secure AI capabilities to safeguard their business, speed investigations and improve regulatory outcomes.