Customer Success Manager CRM (Great Lakes)
Tekion(1 month ago)
About this role
The Customer Success Manager (CRM) at Tekion supports dealership customers to ensure they realize value from Tekion’s cloud-native automotive platform. The role is part of Tekion’s customer-facing organization focused on driving adoption and product-driven transformation across the automotive retail ecosystem. Candidates must reside in the Great Lakes area and visa sponsorship is not available for this position.
Required Skills
- Account Management
- Relationship Building
- Churn Mitigation
- Data Analysis
- Process Optimization
- Product Feedback
- Issue Resolution
- Stakeholder Communication
- Travel
About Tekion
tekion.comTekion is a cloud-native automotive retail platform (Automotive Retail Cloud — ARC) that unifies dealership operations on a single SaaS stack. It combines core DMS, CRM, digital retail, service/parts, and analytics with modern APIs and real‑time data to replace fragmented legacy systems. Dealers, retailers and OEMs use Tekion to streamline workflows, improve customer experience, and gain faster insights across the entire automotive retail lifecycle.
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