Customer Success Manager (CSM) Core Brazil
SalesForce1 Inc(2 months ago)
About this role
The Customer Success Manager (Signature) at Salesforce is a named partner and trusted advisor for enterprise customers who have purchased the Signature Success Plan. The role focuses on maximizing customer value from the Salesforce platform through deep platform knowledge and cross-functional collaboration. It supports long-term customer relationships, renewal and expansion, and serves as the escalation contact for major incidents.
Required Skills
- Customer Success
- Stakeholder Management
- Salesforce
- Sales Cloud
- Service Cloud
- Renewal Management
- Incident Management
- Technical Communication
- Solutions Architecture
- Project Leadership
Qualifications
- Salesforce AI Associate
- Salesforce Administrator
- Salesforce Advanced Administrator
- Platform App Builder
- Sales Cloud Consultant
- Service Cloud Consultant
About SalesForce1 Inc
salesforce1.caAt SalesForce1 we are Independent Sales Agents representing International Manufacturers to the Candian retail market.
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