Customer Success Manager EFUNDS for Schools
SWBC(12 days ago)
About this role
SWIVEL is seeking a Customer Success Manager to serve as the main contact for clients, guiding them through onboarding and maintaining strong relationships to ensure long-term success. The role involves fostering product adoption, driving customer satisfaction, and identifying growth opportunities, with a focus on education technology and payments solutions.
Required Skills
- Customer Success
- Account Management
- SaaS
- EdTech
- Payment Systems
- Communication
- Negotiation
- Relationship Building
- Product Adoption
- Technology Solutions
Qualifications
- Bachelor’s degree in Business Administration, Business Management, Marketing, Finance, or related field
- 5+ years experience in Customer Success, Account Management, or Sales within SaaS or EdTech
About SWBC
swbc.comSWBC offers financial solutions for individuals, businesses, and financial institutions. We have you covered with personal and business insurance, mortgages, and wealth management.
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