Customer Success Manager Growth

Contentful(1 month ago)

RemoteFull TimeManager$137,610 - $180,250 (estimated)Customer Success

About this role

The Customer Success Manager, Growth at Contentful works with EMEA customers to ensure they realize value from the platform and have excellent experiences. The role focuses on representing customer needs internally, supporting long-term customer success and expansion, and collaborating closely with product, sales, and marketing teams. It is a fast-paced, customer-facing position that is primarily remote with occasional travel.

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Required Skills

Customer Success
Account Management
Program Execution
Product Adoption
Customer Retention
Health Monitoring
Cross-Functional Collaboration
Communication
Organization
Data Tools

+2 more

Qualifications

College / University Degree

About Contentful

contentful.com

Contentful is a headless CMS and content infrastructure platform that lets teams create, model, and deliver content across web, mobile, and connected channels via APIs. It offers developer-friendly REST and GraphQL APIs, SDKs, a flexible content model, localization, and delivery through a global CDN. The platform combines an editor-friendly interface, workflows and role-based access for marketers with tools and integrations developers need to build custom experiences. Enterprise-grade scalability, security, and a broad partner ecosystem have made it popular with brands like Kraft Heinz, Mailchimp, and DocuSign.