Junior Customer Success Manager (API) with French

Vonage(1 month ago)

HybridFull TimeMedior$70,810 - $94,770 (estimated)Customer Success

About this role

The Customer Success Manager at Vonage API helps customers realize value from Vonage’s CPaaS offerings and supports long-term customer satisfaction and retention. The role is part of the API organization within a global cloud communications company and contributes to product and customer experience improvements. The position is primarily remote with occasional meetings in the Wrocław office.

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Required Skills

Relationship Management
Customer Advocacy
Success Planning
Product Adoption
Issue Resolution
Renewals
Training
Feedback
APIs
Cloud Communications

+9 more

About Vonage

vonage.com

Vonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.