Customer Success Manager
CompanyCam(27 days ago)
About this role
The Customer Success Manager partners with a portfolio of customers to drive long-term value from CompanyCam by guiding adoption, renewals, and growth. The role focuses on reducing churn, increasing engagement and expansion, and representing the customer voice across Sales, Marketing, and Product. This position is customer-facing and emphasizes relationship-building, strategic problem solving, and continuous improvement.
Required Skills
- Customer Engagement
- Training
- Risk Identification
- Renewal Management
- Account Growth
- Cross-Functional
- Advocacy
- Training Development
- Communication
- Independent Work
+6 more
Qualifications
- Bachelor's Degree in Business Administration or Communications
About CompanyCam
companycam.comCompanyCam is a photo-first project management platform for contractors and field teams that centralizes jobsite documentation. Its mobile and web apps let users capture, organize, annotate, and share photos and notes in real time, with timelines, maps, tags, and searchable job folders. Built-in tools for photo reports, markup, and team communication streamline handoffs, estimates, and progress tracking. Contractors and service businesses use CompanyCam to improve accountability, reduce disputes, and speed up project workflows.
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