Customer Success Manager I
EasyPost
About this role
EasyPost is hiring a Customer Success Manager to build and maintain strong relationships with clients, ensuring their satisfaction and success. The role involves understanding customer goals, providing support, and working closely with various teams to enhance customer experience in the shipping and logistics industry.
Skills
Qualifications
About EasyPost
easypost.comEasyPost provides a developer-first shipping and logistics platform centered on a simple, RESTful Shipping API. Its APIs offer end-to-end capabilities — carrier rate comparison and purchase, label creation, tracking, address validation, insurance, and returns — across major carriers and regions. Built for e-commerce businesses, marketplaces, and enterprises, EasyPost emphasizes clean APIs, webhooks, and integrations to automate fulfillment, increase visibility, and optimize shipping costs and workflows.
Recent company news
PYMNTS.comEasyPost Introduces B2B Shipping Solution Forge
Apr 1, 2025
LIV GolfLIV GOLF AND EASYPOST ANNOUNCE GLOBAL PARTNERSHIP
Feb 22, 2023
EF Pro CyclingFor more, head to easypost.com
Jan 27, 2022
ForbesEasyPost Shipping Label API Startup Prepares For Its IPO
Nov 12, 2021
FreightWavesShipping tech provider EasyPost partners with last-mile firm Swyft
Aug 24, 2022
About EasyPost
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for EasyPost.
Salary
$52k – $70k
per year