Customer Success Manager I
EasyPost(9 days ago)
About this role
EasyPost is hiring a Customer Success Manager to build and maintain strong relationships with clients, ensuring their satisfaction and success. The role involves understanding customer goals, providing support, and working closely with various teams to enhance customer experience in the shipping and logistics industry.
Required Skills
- Customer Relations
- CRM
- Logistics
- Problem Solving
- Relationship Management
- Communication
- Data Analysis
- Salesforce
- Zendesk
- Account Management
Qualifications
- Bachelor's Degree
About EasyPost
easypost.comEasyPost provides a developer-first shipping and logistics platform centered on a simple, RESTful Shipping API. Its APIs offer end-to-end capabilities — carrier rate comparison and purchase, label creation, tracking, address validation, insurance, and returns — across major carriers and regions. Built for e-commerce businesses, marketplaces, and enterprises, EasyPost emphasizes clean APIs, webhooks, and integrations to automate fulfillment, increase visibility, and optimize shipping costs and workflows.
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