Customer Success Manager
Robin Powered(20 days ago)
About this role
A Customer Success Manager at Robin who helps customers realize value from Robin’s workplace operations platform and build long-term partnerships. The role is based in Boston on a small, collaborative hybrid team that works closely with product, sales, and support. It supports Robin’s mission to make workplace operations more connected and efficient using AI-enabled software.
Required Skills
- Customer Success
- Account Management
- Onboarding
- Renewals
- Expansion
- Data Analysis
- Account Planning
- Executive Communication
- Cross-Functional Collaboration
- Product Feedback
+2 more
About Robin Powered
robinpowered.comRobin (Robin Powered) is a workplace operations platform that helps companies plan, manage, and use their offices more effectively. Its product suite includes desk and room booking, scheduling and displays, occupancy and utilization analytics, digital floor plans, and visitor/resource management to support hybrid work and space optimization. Robin integrates with calendars and workplace systems (Google, Microsoft, Slack, etc.) to streamline operations for real estate, facilities, and IT teams. Founded in 2014 and based in Boston, Robin focuses on making the office easier to run and better to use.