Customer Success Manager - Italian Market
Skello(6 months ago)
About this role
As the first Customer Success Manager for the Italian market at Skello, you will play a pivotal role in building relationships with our initial customers and guiding them through the onboarding and training processes. This position offers significant opportunities for career growth, as you will be instrumental in shaping customer journeys and driving client retention and satisfaction.
Required Skills
- Customer Success
- Onboarding
- Training
- Upselling
- Relationship Building
Qualifications
- Native Italian Speaker
- Proficient in Spanish
About Skello
skello.ioSkello is a workforce planning and HR software platform designed for frontline teams (hospitality, retail, healthcare, etc.) that centralizes shift scheduling, time & attendance, and payroll automation. It provides tools for optimized rotas, labor-cost forecasting, employee communication and compliance with labor rules to reduce overstaffing and administrative work. Over 25,000 teams use Skello, which advertises automated payroll flows and integrations and offers a free trial to simplify people management for multi-site operations.
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