project44

Customer Success Manager - Italian Speaker

project44(29 days ago)

HybridFull TimeSenior$119,905 - $161,239 (estimated)Customer Success
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About this role

This Senior Customer Success role supports enterprise customers of project44’s Decision Intelligence Platform, focusing on value realization, adoption, and long-term commercial outcomes. The position sits within a fast-growing supply-chain SaaS company headquartered in Chicago with a second HQ in Bengaluru. The role requires regular office presence to collaborate with cross-functional teams and support customer-facing activities.

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Required Skills

  • Account Management
  • Customer Success
  • Customer Advocacy
  • Product Feedback
  • Relationship Building
  • Risk Monitoring
  • Business Reviews
  • Upsell Identification
  • Logistics Knowledge
  • EDI

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project44

About project44

project44.com

project44 is a Decision Intelligence platform that delivers real-time, multimodal supply chain visibility and AI‑powered predictive insights under its Movement product. It ingests carrier and sensor data across road, rail, ocean and air, applies Supply Chain AI to generate predictive ETAs, exception alerts and optimization recommendations, and integrates with TMS/ERP systems via robust APIs. Global shippers, carriers and logistics providers use project44 for more accurate execution, faster issue resolution, and measurable reductions in cost and delivery risk.

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