Customer Success Manager
Zendesk(25 days ago)
About this role
A Customer Success Manager at Zendesk partners with enterprise customers to maximize value from Zendesk’s AI-powered Resolution Platform. The role sits within Zendesk’s customer-facing GTM organization and supports strategic adoption and commercial growth across SaaS/AI customers. It focuses on driving outcome realization and long-term customer relationships.
Required Skills
- Customer Success
- CX Management
- Product Adoption
- AI Technologies
- Stakeholder Management
- Data Analysis
- Account Management
- Renewal Management
- Program Management
- Gainsight
Qualifications
- Bachelor’s Degree in a Relevant Field
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
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