Customer Success Manager - Legal
Jigsaw(1 month ago)
About this role
The Customer Success Manager - Legal at Jigsaw serves as a trusted advisor for law firms across the Americas, overseeing a portfolio of accounts worth approximately $1M in ARR. This role involves managing the entire post-sale lifecycle—from onboarding to renewal—while driving product adoption, understanding client business objectives, and identifying growth opportunities. The CSM will proactively monitor customer health, conduct strategic reviews, and collaborate with internal teams to enhance client success and satisfaction in a fast-paced, high-growth environment. Strong experience in B2B SaaS, particularly within the legal sector, is preferred.
Required Skills
- Customer Success
- Account Management
- Client Engagement
- Relationship Building
- Portfolio Management
- Risk Mitigation
- Negotiation Skills
- ROI Analysis
- SaaS Knowledge
- Analytics Proficiency
+11 more
About Jigsaw
www.jigsawcreate.comJigsaw is a visual intelligence platform designed to enhance professional diagramming capabilities. It transforms complex business data into impactful visuals, allowing users to create diagrams, timelines, and org charts 60 times faster than traditional tools like PowerPoint. With a focus on efficiency and clarity, Jigsaw is trusted by over 200 firms to simplify and elevate their presentation of information.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Jigsaw
Similar Jobs
Legal Product Specialist, Toronto
harvey(2 months ago)
Legal Product Specialist (Innovation)
harvey(1 month ago)
Legal Product Specialist (Innovation), EMEA
harvey(1 month ago)
Legal Secretary-Bilingual (English/Spanish)
America At Work(1 month ago)
Technical Customer Success Manager
Gruntwork(1 month ago)
Legal Assistant - US Experience Needed
Neostella(4 months ago)