Customer Success Manager (m/f/d)
praxipal
About this role
A Customer Success Manager at praxipal is responsible for guiding healthcare practices in adopting and effectively using the company's AI receptionist Luna. The role involves managing the entire customer lifecycle, providing onboarding, training, support, and identifying growth opportunities to ensure customer success and retention.
Skills
About praxipal
www.praxipal.comPraxipal offers "Luna", an AI receptionist designed specifically for medical practices. Luna handles phone calls autonomously, managing appointment bookings, cancellations, and inquiries directly within practice management software. This intelligent system operates 24/7, significantly relieving staff workload and enhancing patient communication. Currently utilized in orthodontic and dental practices, Praxipal aims to expand Luna's capabilities across various medical fields, providing innovative solutions to streamline patient management.
Recent company news
Tech.eupraxipal lands $6.7M to build the AI workforce for healthcare front desks
Oct 2, 2025
Tech Funding NewsElevenLabs’ first investor launches $15M fund to spot AI and robotics innovators
Nov 26, 2025
BusinessCloudGermany World Cup hero joins ElevenLabs exec’s VC fund
Nov 26, 2025
Tech.euCreator Fund raises $41M to back the best PhD founders across European universities
Oct 2, 2025
About praxipal
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for praxipal.
Salary
$45k – $65k
per year