Customer Success Manager (m/f/d)
praxipal(12 days ago)
About this role
A Customer Success Manager at praxipal is responsible for guiding healthcare practices in adopting and effectively using the company's AI receptionist Luna. The role involves managing the entire customer lifecycle, providing onboarding, training, support, and identifying growth opportunities to ensure customer success and retention.
Required Skills
- Customer Success
- CRM
- Data Analysis
- Communication
- Onboarding
- Healthcare
- Account Management
- Reporting
- Empathy
- Analysis
About praxipal
www.praxipal.comPraxipal offers "Luna", an AI receptionist designed specifically for medical practices. Luna handles phone calls autonomously, managing appointment bookings, cancellations, and inquiries directly within practice management software. This intelligent system operates 24/7, significantly relieving staff workload and enhancing patient communication. Currently utilized in orthodontic and dental practices, Praxipal aims to expand Luna's capabilities across various medical fields, providing innovative solutions to streamline patient management.
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