Manager, Customer Success
Pearl Health
About this role
The Manager of Customer Success at Pearl Health is responsible for overseeing the post-sale success of primary care provider accounts, guiding them through the transition to value-based care. This role involves managing the entire customer journey, facilitating onboarding and product adoption, leading strategic engagements, and collaborating with internal teams to enhance provider performance. A key focus is on leveraging data to drive insights and ensuring customer satisfaction, while also contributing to contract renewals and account expansion efforts.
Skills
Qualifications
About Pearl Health
pearlhealth.comPearl Health is a healthcare technology company focused on transforming the delivery of care through value-based models. By leveraging advanced AI technologies, Pearl Health helps healthcare providers orchestrate care journeys, automate workflows, and optimize their performance and financial stability. The company empowers health systems and physician networks to enhance patient outcomes while aligning economic incentives, ultimately driving sustainable growth in the evolving Medicare landscape. Pearl Health is dedicated to improving health outcomes through innovative, technology-driven solutions that benefit both providers and patients alike.
Recent company news
PR NewswirePearl Health Enters 2026 Supporting Over 270,000 Medicare Beneficiaries Across the U.S.
1 month ago
ForbesBetting On Value: How Pearl Health Is Helping Primary Care Lead The Value-Based Care Charge
Jun 20, 2023
The Healthcare Technology Report.The Top 25 Digital Health Executives of 2025
Sep 11, 2025
Fierce HealthcarePearl Health clinches $75M backed by a16z to scale up value-based care tech
Jan 30, 2023
AlleyWatchPearl Health Raises $55M to Help Physicians Optimize Patient Management with Data Science and Visualizations
Jan 26, 2023
About Pearl Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Pearl Health.
Salary
$112k – $146k
per year