Customer Success Manager (Paris)
autone
About this role
A Customer Success Manager at Autone in Paris is responsible for the long-term success of 20-25 SMB to Mid-Market customers, focusing on driving customer value, retention, and growth through effective onboarding, adoption, and renewal processes. This role involves managing the entire customer journey, ensuring alignment between product usage and business objectives, maintaining executive engagement, and proactively addressing risk factors while identifying expansion opportunities. The position demands strong project and stakeholder management skills, along with the ability to communicate effectively in both French and English.
Skills
About autone
autone.ioAutone is a cutting-edge inventory management platform designed to optimize retail operations by integrating AI-driven insights. The solution empowers businesses to enhance their inventory decisions, prevent stockouts, and improve sales through a platform that prioritizes clarity and user intuition. Autone's tools offer precise analytics on market trends and product performance, enabling businesses to adapt quickly to changing demands and streamline their supply chain processes. By combining technology with retail expertise, Autone helps brands make informed, strategic decisions that drive growth.
Recent company news
Long careers in luxury fashion led to a $17M raise for this supply chain platform
Oct 16, 2024
autone Raises €4.2 Million in Seed Round
Oct 16, 2023
General Catalyst backing to power US expansion at autone
Oct 17, 2024
Paris and London based AI powered inventory platform autone raises $17 million from General Catalyst
Oct 16, 2024
Former McQueen leads secure $17 million for their retail startup Autone
Oct 17, 2024
About autone
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for autone.
Salary
$122k – $161k
per year