Customer Success Manager (Paris)

autone

2 months ago

Paris, France

Onsite

Full Time

Manager

1 applicant

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About this role

A Customer Success Manager at Autone in Paris is responsible for the long-term success of 20-25 SMB to Mid-Market customers, focusing on driving customer value, retention, and growth through effective onboarding, adoption, and renewal processes. This role involves managing the entire customer journey, ensuring alignment between product usage and business objectives, maintaining executive engagement, and proactively addressing risk factors while identifying expansion opportunities. The position demands strong project and stakeholder management skills, along with the ability to communicate effectively in both French and English.

Skills

About autone

autone.io

Autone is a cutting-edge inventory management platform designed to optimize retail operations by integrating AI-driven insights. The solution empowers businesses to enhance their inventory decisions, prevent stockouts, and improve sales through a platform that prioritizes clarity and user intuition. Autone's tools offer precise analytics on market trends and product performance, enabling businesses to adapt quickly to changing demands and streamline their supply chain processes. By combining technology with retail expertise, Autone helps brands make informed, strategic decisions that drive growth.