Customer Success Manager m/w/d - Sales & Growth
novomind
About this role
A Customer Success Manager at novomind focuses on developing key accounts by implementing upselling and cross-selling strategies for their Cloud products. The role involves ensuring customer satisfaction, monitoring product usage, analyzing performance, and proposing tailored solutions based on customer feedback.
Skills
About novomind
novomind.comEWWW Image Optimizer (EWWW IO) develops image optimization tools for websites—most notably a popular WordPress plugin and optional cloud service—that automatically compress, resize, and convert images (including WebP) to improve page speed and reduce bandwidth. Their products support lossless and lossy compression, bulk optimization, lazy loading, and integration with WooCommerce and common page builders, plus a CDN/Cloud API for higher-volume or server-constrained sites. EWWW targets site owners, agencies, and developers who need automated image workflows, performance gains for SEO and UX, and easy integration into existing WordPress setups. Paid tiers and cloud processing options provide faster, higher-quality optimization and developer-facing features like APIs and advanced configuration.
About novomind
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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