Customer Success Manager, Platform Team
Braze(20 days ago)
About this role
A Platform Customer Success Manager at Braze is a member of the Global Customer Support team focused on helping technology-driven brands realize value from Braze’s customer engagement platform. The role partners with cross-functional teams and contributes to the evolution of support and enablement strategies. This position is based in Bucharest and follows a hybrid work schedule.
Required Skills
- Product Adoption
- Customer Support
- Communication
- Problem Solving
- Technical Support
- SaaS
- APIs
- Marketing Analytics
- SQL
- HTML
+2 more
About Braze
braze.comBraze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.
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