Customer Success Manager
Elite Technology
About this role
The Customer Success Manager at Elite ensures customers realize the full value of Elite’s cloud-native SaaS platform for law firm financial and operational workflows. The role focuses on enabling customer success through education, strategic engagement, and partnership with internal teams to support long-term retention and growth. This is a remote position based in the UK time zone and supports enterprise-level customers.
Skills
Qualifications
About Elite Technology
elite.comElite is a legal technology company that provides integrated software and services for law firms. Its offerings focus on law‑firm financial and practice management—billing, accounting, reporting and analytics—to help firms streamline operations, improve productivity, and support growth. Positioned as a market‑leading provider of law‑firm financial solutions, Elite serves firms seeking robust, data‑driven tools to professionalize back‑office workflows and decision‑making.
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About Elite Technology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Elite Technology.
Salary
$135k – $180k
per year