Technical Customer Success Manager - Italian, Spanish, French

Commvault(1 month ago)

RemoteFull TimeSenior$111,619 - $150,547 (estimated)Customer Success

About this role

The Technical Success Manager at Commvault delivers technical experiences across the customer lifecycle to ensure customers meet objectives such as time to onboard, adopt, and realize value. The role acts as a technical liaison between customers, Customer Success, Support, and Product teams to capture feedback and improve the customer experience, with emphasis on onboarding and adoption. The position requires deep data protection domain knowledge and ongoing self-enablement on the Metallic platform and related workloads.

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Required Skills

Onboarding
Adoption
Risk Mitigation
Customer Lifecycle
Technical Enablement
Technical Assessment
Gainsight
Microsoft Office
SaaS
Data Protection

+11 more

Qualifications

Technical Certifications
College Degree Or Equivalent

About Commvault

commvault.com

New Relic is a cloud-based observability platform that helps engineering and DevOps teams monitor, troubleshoot, and optimize applications, infrastructure, and customer experiences in real time. Its suite includes application performance monitoring (APM), distributed tracing, logs, infrastructure and Kubernetes monitoring, synthetic and real-user monitoring, dashboards, alerts, and a unified telemetry data platform for ingesting and querying metrics, traces, and logs. Developers and SREs use New Relic to instrument code and systems, correlate telemetry across services, speed incident response, and drive performance improvements.