Senior Customer Success Manager (Italian-Speaker) - STE (until February 2027)
Hootsuite(3 days ago)
About this role
Hootsuite is seeking a Senior Customer Success Manager who will support high-value customers by fostering strong relationships and guiding their social media success. The role involves ensuring customer adoption, retention, and advocacy, with a focus on social media strategies and industry best practices. This position offers remote work options and is based in France and Luxembourg.
Required Skills
- Customer Success
- Social Media
- Account Management
- SaaS
- Social Media Marketing
- Relationship Building
- Customer Advocacy
- Product Knowledge
- Account Strategies
- Social Media Trends
About Hootsuite
hootsuite.comHootsuite is a social media management platform that centralizes scheduling, content creation, publishing, social listening, and analytics across multiple social networks. Its unified dashboard includes a content calendar, automation and approvals, team workflows, and performance reporting to help marketers plan campaigns, engage audiences, and measure impact. Hootsuite integrates with major social channels and third‑party tools and offers mobile apps plus enterprise features for collaboration, security, and compliance. Organizations of all sizes use it to streamline social operations and scale their social media strategy.
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