Customer Success Manager - Strategic

Arctic Wolf Networks Canada, Inc.(2 months ago)

HybridFull TimeSenior$138,678 - $184,430 (estimated)Customer Success

About this role

Arctic Wolf is hiring a Strategic Customer Success Manager to manage and grow relationships with large, strategic customers using its cybersecurity platform and services. The role focuses on long-term customer outcomes, retention, and commercial expansion within complex enterprise environments. It sits within a mission-driven company centered on ending cyber risk through security operations innovation.

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Required Skills

Customer Success
Account Management
Renewals
Upselling
Expansion Sales
Value-Based Selling
Strategic Accounts
Account Reviews
Customer Advocacy
Negotiation

+5 more

About Arctic Wolf Networks Canada, Inc.

arcticwolf.com

Arctic Wolf is a leading provider of AI-driven cybersecurity solutions, delivering comprehensive protection tailored to the specific needs of organizations. With a dedication to enhancing cyber resilience, Arctic Wolf offers 24/7 monitoring and support, ensuring that clients can confidently defend against evolving cyber threats. Their innovative approach integrates advanced technology with personalized service, setting them apart in the cybersecurity landscape.

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