Customer Success Manager - TF Pay (Portugal)
The Fork(1 month ago)
About this role
TheFork is hiring a Portuguese-market TheFork Pay specialist to represent the product to restaurants and support commercial initiatives within an international team. The role focuses on enhancing the merchant experience and driving adoption of TheFork services while contributing to continuous product improvements. It is a permanent position offering a hybrid work model and a range of employee benefits and development programs.
Required Skills
- Consultative Sales
- Pipeline Management
- Outbound Calls
- Inbound Support
- Retention Actions
- Stripe Verification
- Documentation Review
- Product Adoption
- Cross-Functional Collaboration
- Phone Communication
+3 more
About The Fork
thefork.comTheFork is an online restaurant discovery and reservation marketplace that lets diners search, read reviews, view menus and book tables in real time across multiple European and international markets. For consumers it highlights availability, special offers and loyalty rewards; for restaurants it provides a bookings and table-management platform with analytics and marketing tools to boost covers and revenue. Operating under local brands (e.g., LaFourchette/ElTenedor) and part of the Tripadvisor family, TheFork connects millions of diners with thousands of restaurants.
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