Customer Success Manager (Tokyo, Hybrid)

Tanium(18 days ago)

HybridFull TimeJunior$65,675 - $87,142 (estimated)Customer Success

About this role

A customer-facing Customer Success role focused on ensuring customers realize value from their Tanium endpoint management and security platform and maintaining a high-value, loyal customer base. The role supports a significant set of customers and uses quantitative and qualitative feedback to prioritize engagements and drive adoption and expansion across the Tanium platform.

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Required Skills

Customer Success
Account Management
Project Management
Consulting
Endpoint Technology
Relationship Building
Data Management
Salesforce
Gainsight
Executive Reviews

+1 more

Qualifications

BA/BS (Computer Science Preferred)
Equivalent Experience

About Tanium

tanium.com

Tanium is a real-time, AI-driven platform for autonomous IT that unifies endpoint management and security to give organizations immediate visibility, control, and remediation across their endpoints. Its converged endpoint management (XEM) approach delivers endpoint intelligence, continuous monitoring, vulnerability and configuration management, and automated remediation at scale to reduce complexity, cost, and risk. Targeted at security-conscious enterprises, Tanium integrates with the broader IT and AI ecosystem (including partners like Microsoft and ServiceNow) to help organizations maintain high levels of operational confidence.