Customer Success Manager (Vancouver Hybrid)
Boomi (6 days ago)
About this role
A Senior Customer Success professional at Boomi responsible for post-sales account success across a portfolio of customers for Boomi’s integration and automation platform. The role is hybrid based in Vancouver and focuses on maximizing customer retention, driving adoption, and identifying growth opportunities while collaborating with internal teams and stakeholders.
Required Skills
- Customer Success
- Account Management
- Retention
- Expansion
- Solution Scoping
- SOW
- Cloud Integration
- B2B Integration
- Systems Integrators
- Technical Communication
+3 more
About Boomi
boomi.comNew Relic is a SaaS observability platform that helps engineering and ops teams monitor, analyze, and troubleshoot applications, infrastructure, and user experiences in real time. It offers application performance monitoring (APM), infrastructure and synthetic monitoring, distributed tracing, logs, real user monitoring, dashboards and alerting, plus a powerful query language (NRQL) for custom analytics. New Relic One centralizes telemetry from agents, OpenTelemetry, and many integrations to correlate metrics, traces, and logs and surface anomalies and root causes. Organizations use it to accelerate incident response, optimize performance, and gain end-to-end visibility across cloud-native and legacy environments.
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