Lead Customer Success Manager, Strategic Accounts

HubSpot

2 months ago

3.5 on Glassdoor

United States

Hybrid

Full Time

Senior

0 applicants

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About this role

The Lead Customer Success Manager on HubSpot’s Strategic Accounts team owns the post-sale experience for a portfolio of large enterprise customers, ensuring they realize measurable business outcomes and maximizing retention and growth. This role partners with internal teams and executive stakeholders to surface value, remove adoption barriers, and develop long-term success plans. The position is US-wide with flexibility for in-office, hybrid, or remote work and may require occasional onsite travel.

Skills

About HubSpot

hubspot.com

HubSpot is a customer platform that provides marketing, sales, customer service, CMS, and CRM software to help businesses attract, engage, and retain customers. Its products include tools for lead generation, email and content marketing, marketing automation, sales pipeline management, customer support, and analytics, with a free CRM at the core. The platform is designed as an all‑in‑one, modular suite (Marketing, Sales, Service, CMS) with integrations and an app marketplace so teams can scale from startups to enterprises. HubSpot is known for its user-friendly interface and focus on inbound methodology and growth.