Customer Success Manager

Bottomline

3 months ago

3.7 on Glassdoor

London, United Kingdom

Hybrid

Full Time

Medior

1 applicant

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About this role

A Customer Success Manager within Rest of World Banking at Bottomline focuses on ensuring customers realize value from Bottomline’s payments and cash management solutions and fostering long-term strategic partnerships. The role acts as the primary customer contact and internal advocate, supporting adoption and driving growth while collaborating across sales, support, and product teams. The position aims to protect revenue, maximize renewals, and expand business through consultative engagement.

Skills

About Bottomline

bottomline.com

Bottomline (Bottomline Technologies) is a financial technology company that helps organizations transform business payments and cash flow with cloud-native payment, reconciliation, cash management, and accounts-payable/receivable automation solutions. It provides secure, scalable SaaS products and APIs that connect corporates, banks, and fintechs to domestic and cross-border payment rails while addressing fraud prevention, compliance, and payment visibility. Bottomline’s platform is used by enterprises and financial institutions to automate invoice-to-pay processes, streamline treasury operations, and integrate with bank networks and SWIFT for enterprise-grade payment orchestration.