Customer Success Manager
Tracksuit Limited(1 month ago)
About this role
The Brand Champion (Customer Success Manager) at Tracksuit is responsible for ensuring marketing customers gain maximum value from Tracksuit’s brand health dashboards. The role manages a portfolio of brand customers, acting as a trusted partner who connects brand health data to business outcomes. It sits within a fast-growing startup focused on making brand tracking more accessible and insightful for consumer brands. This position plays a key role in driving customer adoption, satisfaction, and expansion in the New York market.
Required Skills
- Customer Success
- Account Management
- Onboarding Management
- Client Activation
- Account Retention
- Renewal Management
- Upselling Strategy
- Risk Management
- Forecasting
- Stakeholder Management
+11 more
About Tracksuit Limited
gotracksuit.comVercel is a cloud platform that helps teams build, preview, and deploy fast frontend applications and websites. It provides instant Git-driven deployments, preview environments for every change, and a global edge network with CDN, edge functions, and serverless runtime for low-latency delivery. Vercel offers first-class support for Next.js (and many other frontend frameworks), plus built-in optimizations like image handling, edge caching, and performance analytics. Teams choose Vercel for its developer experience, seamless CI/CD workflow, and focus on delivering performant, production-ready web apps.