Customer Success Manager
Appian Corporation (1 month ago)
About this role
The Customer Success Manager will act as a strategic advisor to enterprise customers, helping them achieve business outcomes through Appian’s AI-powered process platform and related technologies. The role involves building deep customer relationships, driving value realization, and supporting long-term success and expansion. This position is based in Appian’s Mexico City office with an expectation of in-person collaboration.
Required Skills
- Customer Success
- Strategic Advisory
- Stakeholder Management
- Adoption
- Account Health
- Roadmapping
- Project Management
- Consulting
- Communication
- Presentation
+4 more
Qualifications
- Bachelor's Degree
About Appian Corporation
appian.comAppian is a low-code automation platform that helps enterprises design, build, and run AI-powered process orchestration and digital workflows. It unifies low-code development, BPM, robotic process automation, AI/ML and case management into a single platform to automate complex end-to-end business processes. Enterprises use Appian to speed application delivery, improve operational efficiency and governance with drag-and-drop tooling, prebuilt components, process mining and broad integrations. Founded in 1999 and headquartered in McLean, Virginia, Appian emphasizes enterprise-grade security, scalability and compliance for regulated industries.
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