Customer Success Manager
Bloomreach(1 month ago)
About this role
The Customer Success Manager (UK) at Bloomreach partners with top e-commerce clients to ensure they realize value from Bloomreach’s CDP and personalization platform. The role emphasizes a data-driven approach to drive business outcomes, align solutions with client strategy, and act as a trusted advisor. It sits within the Customer Success function and supports client growth, adoption, and long-term retention across cross-functional teams.
Required Skills
- Relationship Building
- Trusted Advisor
- Client Education
- Value Delivery
- Stakeholder Management
- Business Analysis
- E-Commerce
- Marketing
- Team Leadership
- Project Management
+16 more
About Bloomreach
bloomreach.comBloomreach is an AI-powered ecommerce experience platform (branded as an "agentic platform" for personalization) that unifies real-time customer and product data so businesses understand what customers really want. Powered by Loomi AI, it delivers real-time, omnichannel personalization that adapts as customers shop to create more relevant product discovery and buying journeys. By connecting that customer understanding to every channel, Bloomreach helps retailers unlock new paths to purchase, boost revenue, and build long-term loyalty. Customers choose Bloomreach for scalable, data-driven personalization that drives faster growth and greater profitability.
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