Future Opportunities - Customer Success - US
PagerDuty
About this role
A Customer Success Manager at PagerDuty partners with customers to realize business outcomes through adoption of PagerDuty’s digital operations platform. They act as trusted advisors who help organizations unlock value, accelerate adoption, and align product capabilities with strategic goals. PagerDuty is a global, hybrid employer offering competitive total rewards and benefits across locations.
Skills
About PagerDuty
pagerduty.comPagerDuty is an AI-first operations platform that helps organizations detect, triage, and resolve digital incidents to minimize downtime and improve service reliability. It delivers real‑time alerting, on‑call scheduling and escalation, automated incident orchestration and runbooks, plus agentic AI/AIOps and automation to speed remediation. The platform integrates across DevOps, IT, and security toolchains and provides analytics and post‑incident insights for continuous improvement. Enterprises use PagerDuty to build operational resilience, shorten incident lifecycles, and coordinate response across teams.
Recent company news
MorningstarPagerDuty Announces Fourth Quarter and Full Year Fiscal 2026 Financial Results
4 hours ago
StockStoryPagerDuty’s (NYSE:PD) Q4 CY2025 Sales Beat Estimates But Stock Drops 14.9%
3 hours ago
Investing.comPagerDuty expands AI integration ecosystem to over 30 partners
3 hours ago
MarketBeatPagerDuty (NYSE:PD) Issues Q1 2027 Earnings Guidance
2 hours ago
IndexBoxPagerDuty Q4 2026 Earnings: Revenue Exceeds Forecasts, Future Guidance Mixed - News and Statistics
3 hours ago
About PagerDuty
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for PagerDuty.
Salary
$97k – $129k
per year