Customer Success Manager

weavix Inc.(1 month ago)

HybridFull TimeManager$124,524 - $163,061 (estimated)Customer Success

About this role

The Customer Success Manager is a trusted advisor and primary point of contact for assigned B2B SaaS accounts, focused on ensuring customers achieve value from the platform and remain satisfied. The role drives product adoption, secures renewals, and mitigates churn by collaborating with Sales, Product, and Marketing. The CSM also supports scalable engagement through standardized processes, automation, and training to manage a larger book of business.

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Required Skills

Relationship Management
Customer Engagement
Account Management
Renewal Management
Churn Prevention
Product Adoption
Onboarding
Training Delivery
Webinar Facilitation
Data Analysis

+6 more

About weavix Inc.

weavix.com

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