Customer Success manager

Ravio(26 days ago)

HybridFull TimeManager$49,900 - $67,500Commercial

About this role

A Customer Success Manager at Ravio is responsible for managing a portfolio of mid-sized clients throughout their lifecycle, focusing on implementation, technical support, relationship building, and revenue growth through renewals and upselling. The role requires strong customer relationship skills, commercial acumen, and the ability to address complex product inquiries while collaborating closely with cross-functional teams to influence product development based on client feedback. The position offers autonomy in achieving goals and opportunities for advancement into enterprise roles or specialization in specific regions.

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Required Skills

Customer Relationship Building
Commercial Acumen
Attention to Detail
Teamwork
Sales Experience
Account Management
HR Tech Knowledge
Language Skills

About Ravio

ravio.com

Ravio is a pioneering platform specialized in compensation management and total reward benchmarking, trusted by global tech companies for its real-time data analytics. It offers tools and insights to help organizations effectively analyze market trends, manage pay equity, and optimize their compensation strategies. Designed to simplify complex reward processes, Ravio provides a unified view of compensation across various geographies and job roles, making data-driven decision-making accessible for businesses. With a focus on empowering HR and total rewards professionals, Ravio is redefining how compensation data is utilized in contemporary Human Resource management.