Customer Success Manager
Karbon(19 days ago)
About this role
Karbon is a global leader in practice management software for growth-minded accounting firms. The Customer Success Manager role is part of Karbon’s distributed UK-based team, supporting accounting firm customers to realize value from the Karbon platform and representing customers across the business.
Required Skills
- Customer Success
- Account Management
- Invoicing
- Payments
- Relationship Building
- Presentation Skills
- Project Management
- Renewals
- Product Roadmap
- Metrics Monitoring
+3 more
About Karbon
karbonhq.comKarbon is a cloud-based practice management platform for accounting firms that centralizes work, emails, tasks and client communications to improve visibility and team collaboration. It provides workflows, shared inboxes, task and project tracking, templates and reporting to streamline processes and boost efficiency for distributed teams. Karbon connects with core accounting tools so firms can manage capacity, deadlines and client work consistently as they scale.
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