About this role
The Customer Success Manager at CAE/Flightscape acts as the primary client advocate, reporting to CS leadership and coordinating across internal teams and external stakeholders. The role focuses on driving solution adoption, understanding client landscapes and performance indicators, and ensuring customers realize maximum value from purchased products and services. The position supports strategic, high-revenue airline/aviation clients and interfaces with management and executive-level contacts.
Required Skills
- Customer Advocacy
- Stakeholder Management
- Product Adoption
- Project Management
- Analytical Skills
- Problem Solving
- Communication
- Troubleshooting
- Process Improvement
- Executive Engagement
Qualifications
- Bachelor’s Degree
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