PerkinElmer

Customer Success Analyst

PerkinElmer(2 months ago)

HybridFull TimeMedior$75,000 - $95,000Customer Success
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About this role

A Customer Success professional at PerkinElmer manages a portfolio of enterprise accounts to ensure customers realize the full value of the Asset Genius solution. The role acts as a strategic advisor, leveraging account data and cross-team collaboration to drive adoption, retention, and commercial growth.

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Required Skills

  • Account Management
  • Customer Success
  • Data Analysis
  • Adoption Strategy
  • Stakeholder Engagement
  • Product Collaboration
  • Renewal Management
  • Requirements Writing
  • Communication
  • Troubleshooting

Qualifications

  • Bachelor's Degree
  • Associate's Degree
  • High School Diploma

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