Customer Success Manager
UJET(4 days ago)
About this role
A Customer Success Manager at UJET is a customer-facing role focused on ensuring customers realize value from UJET’s AI-powered, cloud-native contact center platform. The position centers on building trusted partnerships and enabling long-term commercial growth across assigned accounts. The role collaborates closely with internal teams and requires a strong understanding of the product and customer environment.
Required Skills
- Product Adoption
- Account Expansion
- Executive Presentations
- KPI Alignment
- Risk Mitigation
- Cloud Technology
- Telephony
- CRM
- Communication
- Relationship Management
+2 more
Qualifications
- Bachelor's Degree
About UJET
ujet.cxUJET is an AI-powered cloud contact center platform that helps companies deliver premium, personalized customer experiences across voice and digital channels. The platform combines cloud infrastructure, AI-driven automation and analytics, and mobile-first capabilities to boost satisfaction, improve agent efficiency, and reduce costs. UJET emphasizes scalability, security, and integrations with CRM and business systems. Leading consumer and enterprise brands choose UJET for modern, data-driven customer service.
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