Knak
A Customer Success Manager at Knak is a mid-level role focused on partnering with customers of Knak’s enterprise email and landing page SaaS platform to ensure they realize value post-implementation. The CSM acts as a strategic, trusted advisor and primary customer contact, supporting long-term customer relationships and alignment with Knak’s product and company objectives. The role sits within a collaborative, growth-oriented Customer Success team at a mission-driven software company.
Knak is an enterprise marketing production platform that enables marketing teams to create, test, and launch on-brand emails, landing pages, and digital assets — from first draft to launch-ready — with AI embedded across the workflow. It offers no-code builders, brand guardrails, collaboration and approval tools, and native integrations with major marketing automation platforms and ESPs. Enterprises like Google, Amazon, and Uber use Knak to speed up campaign production, enforce brand standards, and scale creative output without relying on developers or engineers.
People on the move: David Hodgins heads to Knak and Heidi Hauver joins Ranovus
3 weeks ago
Ranking Canada’s Top Growing Companies of 2025
Sep 26, 2025
Knak Raises $25 Million Series A Round to Meet Rising Demand for Codeless Campaign Creation
Nov 10, 2021
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Knak.
Knak didn’t post a salary, so this is our estimate from similar listings.
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