Customer Success Manager
Cayuse
About this role
Cayuse is seeking a Customer Success Manager to manage post-sale customer relationships, drive product adoption, and support customer growth within the research technology sector. The role involves ensuring customer satisfaction, collaborating with internal teams, and identifying opportunities for expansion and renewals.
Skills
Qualifications
About Cayuse
cayuse.comCayuse provides cloud-based research administration and compliance software for universities, hospitals, and research institutes to manage the full research lifecycle. Its modular platform supports proposal and grant development, award and contract management, IRB/IACUC protocol review, conflict-of-interest and safety oversight, and reporting, with workflow automation and integrations to institutional and sponsor systems. Cayuse aims to streamline administrative processes, improve compliance and transparency, and give research administrators and investigators tools for faster submissions, tracking, and data-driven decision making.
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About Cayuse
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Cayuse.
Salary
$68k – $86k
per year