Customer Success Manager
Wiley(4 days ago)
About this role
The role involves helping customers implement and utilize Wiley’s digital solutions, focusing on customer retention, expansion, and satisfaction. The position requires working closely with clients and internal teams to support digital adoption and ensure successful usage of educational platforms.
Required Skills
- Customer Success
- Digital Solutions
- CRM
- LMS
- Training
- Account Management
- Implementation
- Data Analysis
- Communication
- Retention Strategies
Qualifications
- Undergraduate Degree
- 2-4 Years Relevant Experience
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