Customer Success Manager
Thanx(3 days ago)
About this role
Thanx is a loyalty and guest engagement platform for restaurants focused on helping brands grow customer lifetime value through lifecycle marketing automations and innovative loyalty tools. The company emphasizes a culture of bold thinking, reliability, diversity, and virtual leadership, supported by significant investment and a talented team.
Required Skills
- CRM
- Customer Success
- Data Analysis
- Account Management
- Onboarding
- Presentation
- Project Management
- Salesforce
- Notion
- Marketing
Qualifications
- BA/BS
- 4-5 years software/B2B customer success experience
About Thanx
thanx.comThanx is a CRM and guest engagement platform that helps restaurants, retailers and malls grow customer lifetime value through data‑driven loyalty programs and modern digital experiences. The platform combines transaction‑level analytics, customer segmentation, automated campaigns and POS/payment integrations to deliver personalized offers, rewards and communications. Thanx also offers AI‑driven marketing agents (ThanxAI) plus reporting and measurement tools to simplify program operations and drive repeat visits and higher spend.
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