Customer Success Manager
Wiley(21 hours ago)
About this role
The role focuses on maximizing the implementation, usage, retention, and expansion of digital solutions for Wiley, working closely with customers and sales teams to ensure successful adoption and growth. It involves consulting, training, and support to help educational institutions and faculty utilize digital platforms effectively.
Required Skills
- CRM
- Salesforce
- Training
- Customer Support
- LMS
- Digital Solutions
- Account Management
- Curriculum Design
- Data Analysis
- Relationship Building
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