Customer Success Manager
VitalSource Technologies
About this role
VitalSource is hiring a Customer Success Manager to support institutions and resellers, focusing on building customer relationships, driving product adoption, and managing onboarding and projects. The role involves collaboration across internal teams, account oversight, and potential upselling to enhance customer satisfaction and retention.
Skills
About VitalSource Technologies
vitalsource.comVitalSource is a digital learning company that provides eTextbooks and course materials for students, allowing users to rent, buy, and access textbooks online. Its Bookshelf platform and apps deliver interactive digital textbooks with study tools, offline access, and integrations for campuses, bookstores, and learning systems. VitalSource partners with publishers, universities, and retailers to distribute content globally and supports accessibility, analytics, and inclusive access programs. The service emphasizes cost savings for students and localized storefronts across many countries.
About VitalSource Technologies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for VitalSource Technologies.
Salary
$74k – $99k
per year