Customer Success Manager
Syndigo
About this role
Syndigo is seeking a Long Tail Customer Success Manager to oversee a large portfolio of small-to-mid-size customers for their SaaS platform. The role involves digital-first engagement, automation, and data-driven strategies to ensure customer success, retention, and growth.
Skills
About Syndigo
syndigo.comIndustry
Technology
Syndigo offers a Product Experience Cloud that helps manufacturers, retailers, and distributors centralize product data, manage digital assets, and optimize product content across channels. The platform combines product information management (PIM), master data management (MDM), digital asset management, and content syndication to accelerate time‑to‑market, ensure compliance, and deliver consistent product experiences. Customers use Syndigo to standardize and govern product data, automate workflows, and distribute enriched content to e‑commerce sites, retailers, and marketplaces.
Recent company news
markets.businessinsider.comSyndigo Acquires Taggstar to Make Product Experiences Dynamic and Contextual
2 days ago
Business WireSyndigo Acquires 1WorldSync to Accelerate Modern Commerce Through Leading Global Commerce Network and AI-First PXM
Sep 3, 2025
Recycling TodayNova commercializes new rPE grades for packaging
2 weeks ago
ChemAnalystNOVA Chemicals Corporation Unveils Two New SYNDIGO Recycled PE Grades
2 weeks ago
Built In ChicagoSyndigo Acquires 1WorldSync to Create AI-First Product Experience Management Enterprise
Sep 3, 2025
About Syndigo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Syndigo.
Salary
$50k – $75k
per year