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Customer Success Manager at SPARETECH - ApplyBlast

Customer Success Manager

SPARETECH

3 days ago

Chicago, Illinois, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

As a Customer Success Manager at SPARETECH, you will guide clients through the onboarding process, configure software, and ensure successful activation to maximize value. You will proactively monitor customer health, resolve issues, and drive growth through renewals, upsells, and cross-sells. The role involves building strong relationships with key stakeholders and collaborating with Account Executives to align software solutions with client challenges.

Responsibilities

Guide clients through onboarding and configure software for successful activation
Monitor client engagement and resolve issues to maximize software value
Identify renewal and upsell opportunities to drive customer growth and retention

Skills

About SPARETECH

sparetech.io

Headquarters

Stuttgart, Baden-Württemberg, Germany

Company Size

51-200 employees

Founded

2018

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SPARETECH is an AI-powered spare parts intelligence platform that helps manufacturers and MRO teams reduce spend and optimize inventory through accurate part information, internal transparency, and market visibility. The software centralizes and standardizes part master data, identifies duplicates and alternatives, and provides sourcing and pricing insights to cut obsolescence and excess stock. Built for spare-parts managers, procurement and maintenance leaders, Sparetech combines machine learning with market data to drive smarter procurement and inventory decisions. The company is headquartered in Stuttgart, Germany.