Customer Success Program Manager
D-Fend Solutions
About this role
A Senior Customer Success Program Manager at D‑Fend Solutions will serve as the primary customer owner for mission‑critical deployments, overseeing end-to-end programs that span hardware, software, and services. The role requires coordinating cross‑functional teams and operating independently in early‑stage or evolving environments to ensure long‑term customer success. Based in McLean, VA, the position focuses on driving adoption, operational readiness, and lifecycle ownership from post‑sale through renewal.
Skills
Qualifications
About D-Fend Solutions
d-fendsolutions.comD-Fend Solutions is a counter-drone technology company that develops systems to detect, identify, locate, and take control of rogue drones using cyber-based, non-kinetic methods. Its products are used to protect sensitive environments such as airports, public venues, military sites, and critical infrastructure.
Recent company news
Facilities DiveSafer Skies Act creates new tools for defending against drones
1 day ago
TipRanksD-Fend Solutions Highlights Role of Women in Counter-Drone Operations
4 days ago
The Jerusalem PostD‑Fend Solutions redefines safe counter‑drone defense
1 month ago
DronelifeD-Fend Solutions Launches EnforceAir PLUS
Aug 19, 2025
Airport TechnologyD-Fend Solutions Wins Innovation Award for Advancing Airport Airspace Security
Sep 25, 2025
About D-Fend Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for D-Fend Solutions.
Salary
$140k – $189k
per year
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