Customer Success Specialist (Remote, SaaS / Sports Technology)
SportsRecruits
About this role
A Customer Success Specialist at SportsRecruits is responsible for assisting users, including student-athletes, coaches, and club owners, with onboarding, resolving issues, and enhancing their experience on the platform. The role involves communication, troubleshooting, data analysis, and contributing to customer support resources, ensuring successful and satisfied customers.
Skills
About SportsRecruits
sportsrecruits.comSportsRecruits is a college sports recruiting network that helps student‑athletes, high schools, clubs, and college coaches connect throughout the recruiting process. Athletes can build a free profile to showcase their academics, stats, and highlights, learn how to get recruited, and connect with colleges to find and commit to their best‑fit program. Colleges and organizations use the platform to search, discover, and communicate with prospects and manage recruiting workflows. The site combines profiles, search tools, and educational resources to centralize and simplify recruiting for all parties.
About SportsRecruits
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for SportsRecruits.
Salary
$45k – $55k
per year