Customer Success Specialist
Global Payments
About this role
A Customer Success Specialist at Global Payments supports the company’s payments customers and internal teams by handling inbound calls, coaching agents, and ensuring high service standards. The role involves contributing to training and onboarding, managing daily rostering, and owning customer detractor and complaint follow-ups to improve the customer journey.
Skills
About Global Payments
globalpayments.comIndustries
Finance
N/A
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About Global Payments
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Global Payments.
Salary
$33k
per year